Let’s face it, we’re all in the middle of change of some kind….change in career, in organizational structure, in how we live our lives, relationships.  The paradox of change is that it’s a constant.  Many however fight change tooth and nail as they are way too comfortable in the old ways even if they no longer serve them.

Nothing is easy when you’re not willing to look at it in any other way than as difficult.

“The future is not a result of choices among alternative paths offered by the present, but a place that is created–created first in the mind and will, created next in activity. The future is not some place we are going to, but one we are creating. The paths are not to be found, but made, and the activity of making them, changes both the maker and the destination.” - John Schaar

Are you creating your future or falling into it by someone else’s design? The gap between where you are and where you want to be is filled by what you choose to do in the time available to you; every conversation, thought, choice and decision. I printed that on the notebooks I give my clients.  Why?  Because their future is created now with every choice they make.  For some, just that one change in behaviour and perspective, and taking responsibility for their future is change in itself and a profound change it is!

Coaches are personal change agents.  We need to work with clients to move with organizational change as their role shifts, while making sense of their meaning-making systems. If it doesn’t make sense to them personally, they will fight it and not work within it.

“What’s really driving the boom in coaching, is this: as we move from 30 miles an hour to 70 to 120 to 180……as we go from driving straight down the road to making right turns and left turns to abandoning  cars and getting motorcycles…the whole game changes, and a lot of people are trying to keep up, learn how not to fall.”  — John Kotter, Professor of Leadership, Harvard Business School

How do you weave through the traffic of change with ease and panache?  In other words, what roadblocks do you have to eliminate?

Something to check out…  

One of the participants in my last School of Shadow Coaching class recommended a book and website called Beyond Bullet Points.  www.beyondbulletpoints.com   Check it out as an alternative to the usual PowerPoint presentations.  Super neat!

As always this newsletter will be posted here.  If you like this newsletter or think someone would benefit from it, please forward this web link to others as pricing specials are only available to subscribers.Summer is when we finish all sorts of interesting virtual programs.  Remember, the launch of these programs is first announced to newsletter subscribers. Price breaks are for subscribers only.For July and August we’ll be posting our newsletter once a month rather than every other week and will be jumping back into the bi-weekly as of September.Our blog can be found at http://betterperspective.blogspot.com now with subscribers from 131 countries! I’ll leave you with this:“We do not grow absolutely, chronologically. We grow sometimes in one dimension, and not in another; unevenly. We grow partially. We are relative. We are mature in one realm, childish in another. The past, present, and future mingle and pull us backward, forward, or fix us in the present. We are made up of layers, cells, constellations.” - Anais Nin

Recently a client of mine had asked his head of HR to put a contract in place for Shadow Coaching so the entire organization could draw off of one contract rather than put in place small ones here. Her answer was “Why not use who we have?  They might not be coaches, and definitely not a Shadow Coach(TM) but we would get some of what we want”.  I was blown away.  Thankfully, so was he. 

I looked at her and used the analogy of medicine, stating “If you need a procedure done by a surgeon who specializes in a specific field, do you have an exploratory done by one person, diagnostics done by another, an intervention done a little bit because that doctor doesn’t specialize in the right field and then hope for the best?”

Enter the realm of damage control.

What are the implications?  How much more expensive does it ultimately become in money, energy, morale and engagement because you don’t have the right people in the right place?  Ultimately, how much does damage control cost?

These are the individuals who then sight all the statistics they can find to justify this decision and to show a high failure rate. No wonder people are skeptical of certain kinds of interventions.  It’s not the right one for the right reason or result.  And statistics re negative impact are shouted to the masses, tainting other’s impressions of how great interventions can make a huge difference.

How often does this happen in your world?

Do you have the right people doing the right things so you get the results you need or are you using who and what you think you can get?  It’s almost better not bringing anyone in at all if it’s not going to be done right and you have to fix things later.

We are not fragmented human beings who take who we are and what we do and separate them into task-like pieces.  Talents and strengths don’t work that way.

Meaning  

A coach is someone who is dynamic in their inquiry, to be able to move with their client as the client’s role shifts and changes within the organization.  People are not separate and distinct from the organization within which they work.  No matter what each person does, they need to find some personal meaning in what they’re doing in order to succeed.  They might be successful according to you but if what they’re doing has no personal meaning then they disengage.  The right people in the right positions allows you to put structure around what their meaning making system is so you can evolve the organization and the people within it.  Using the wrong people in the wrong jobs might get you some of what you want but will get you a heck of a lot of what you don’t want.  That goes for consultants, employees and people in leadership.  Bottom line is, don’t settle!

“When you are inspired by some great purpose, some extraordinary project, all your thoughts break their bonds; your mind transcends limitations, your consciousness expands in every direction, and you find yourself in a new, great and wonderful world. Dormant forces, faculties and talents become alive, and you discover yourself to be a greater person by far than you ever dreamed yourself to be.” -  Patanjali (c. 1st to 3rd century BC)

Last but not least… As always this newsletter will be posted here.  If you like it, please forward the web link to others though, pricing specials are only available to subscribers.Summer is when we finish all sorts of interesting virtual programs.  Remember, the launch of these programs are first announced to newsletter subscribers and price breaks are for subscribers only.

Our blog can be found at http://betterperspective.blogspot.com   If you want deeper insight into human behavior, yours and others, then sign up for the self-coaching program It’s All About You…and Others, at: http://www.itsallaboutyouandothers.com/intro.htm I’ll leave you with this:

Trends are clear.  Finding talent is hard.  Retaining talent is harder and for some organizations next to impossible. Not only are major corporations embracing executive coaching; they are now training their leaders to be coaches. It used to be that organizational leaders were taught how to do triage and fix things before they got too out of hand.  A reactive organization rarely retains talent as rising stars want to be affiliated with companies and government departments that are known for their cutting edge style of leadership.  Coaching is no longer an intervention; it’s now become an organization’s culture.

Human Capital

def: The set of skills which an employee acquires on the job, through training and experience, and which increase that employee’s value in the marketplace.  Add coaching to the equation which helps a staffer evolve into his/her level of excellence and you have a dynamic and attractive workplace. If the staff knows they’ll be valued, trained, coached and grown, they’ll stick around a lot longer than if the opposite were true.

Where is your organization in the scheme of things?

Are you growing your staff or burning them out?  Are you integrating coaching into their everyday worlds so they get the support and feedback they need to help them and the organization fly?  The chasm is ever widening.  Those organizations that promote coaching and who are measuring their success based on human capital are the ones that will stand out among the rest.  It’s already happening.

Look at the DNA of successful organizations and you’ll see a place that grows its people.  Look at the exodus rate of some organizations and you’ll see places that don’t care about their people at all.  For those talented individuals, where do you think they’ll want to be working? Just as look at successful coaches and where they’re ‘playing’.  They are picking and choosing clients who want to fly.  They’re not in fix-it mode.  If you’re fixing, time to switch to building mode.  You have to live it, eat it breathe it.  If you build it through a coaching culture, they will come.

“The goal of coaching is the goal of good management:  to make the most of an organization’s valuable resources.”  — HARVARD BUSINESS REVIEW

Event to take note of

The Leadership in Coaching TeleSummit: First Worldwide Leadership-in-Coaching TeleSummit with a special focus on Emerging Trends and Markets.

Click  http://www.leadershipincoachingtelesummit.com/donna to find out more or register.

Last but not least…

As always this newsletter will be posted on http://www.PerspectivesInBrief.com.  If you like it, please forward the web link to others though, pricing specials are only available to subscribers.

Our blog can be found at http://betterperspective.blogspot.com   If you want deeper insight into human behavior, yours and others, then sign up for It’s All About You…and Others, at: http://www.itsallaboutyouandothers.com/intro.htm

I’ll leave you with this:

Asked for a conservative estimate of the the monetary payoff from the coaching they got, these managers described an average return of more than $100,000, or about six times what the coaching had cost their companies.  — FORTUNE MAGAZINE

With deepest respect,

Donna Karlin
Founder and Principal
A Better Perspective
http://www.abetterperspective.com

ISSN 1913-6307

I’m going to contradict myself in a moment.  As a Coach we look at life and all it encompasses from every angle.  On one hand, I understand when Anthony Smith says “To achieve a high level of competency, work/life balance doesn’t happen.  Something’s gotta give.”

Take my son’s surgeon for example.  This woman worked up to 40 hours at a time on one surgery.  Is it possible to have any kind of life when this is the norm for her?  Absolutely not.  Is it imperative we have people like her in the world who can do such amazing work?  Definitely!  Is it up to me as a Coach to lecture her about work life balance?  No.  It’s up to her to make that choice and for me to support her in her choices.

On the other hand, to quote the past CEO of Coca Cola Enterprises (1959-1994) Brian Dyson, “Imagine life as a game in which you are juggling five balls in the air. You name them - work, family, health, friends, and spirit - and you’re keeping all of these in the air. You will soon understand that work is a rubber ball. If you drop it, it will bounce back. But the other four balls - family, health, friends, and spirit are made of glass. If you drop one of these, they will be irrevocably scuffed, marked, nicked, damaged, or even shattered. They will never be the same. You must understand that and strive for balance in your life.” 

What balls are you dropping?  There’s the contradiction.  Why the contradiction?  Because it’s all about paying attention.  Only by paying attention to what you’re living and what you want in your life and seeing if they’re in alignment, can you make the choices that work for you.  Our lives are filled with contradictions!

Is it all about hours you put in?

No.  You can be working an 8 hour day, and even though you go home at the end of the day, if you take your stressors and problems home with you, well, you might not be working but you might as well be as you’re not ‘present’; your mind is miles away.

What can you do about it?

If nothing else, make a list for yourself to get to first thing in the morning.  Like that rubber ball, those problems will still be there waiting for you tomorrow.  It’s not to say procrastinate, avoid and shove everything in the closet.  It’s saying “I can’t do anything about it right now, so I’m going to park it until tomorrow, go home and do my thing for now, knowing it’ll be waiting for me in the morning and maybe…just maybe not seem so overwhelming when I’ve had a chance to sleep on it.  Maybe you’ll have more clarity of thought when you do get back to it or realize it wasn’t as earth shattering as you first thought.  Regardless…that ball will bounce back.  Or you can call someone whose insights you trust, set up a conversation for the following day and wait until you have an added perspective and support so you’re not going it alone.  You’ll figure it out, don’t you think?

Last but not least…

As always this newsletter will be posted here http://www.perspectivesinbrief.com/.  If you like it, please forward the web link to others though, pricing specials are only available to subscribers.

Our blog can be found at http://betterperspective.blogspot.com/   If you want deeper insight into human behavior, yours and others, then sign up for It’s All About You…and Others, at: http://www.itsallaboutyouandothers.com/intro.htm

I’ll leave you with this:

“The real questions are the ones that obtrude upon your consciousness whether you like it or not, the ones that make your mind start vibrating like a jackhammer, the ones that you “come to terms with” only to discover that they are still there. The real questions refuse to be placated. They barge into your life at the times when it seems most important for them to stay away. They are the questions asked most frequently and answered most inadequately, the ones that reveal their true natures slowly, reluctantly, most often against your will.” - Ingrid Bengis 

Make sure those questions are answered.
With deepest respect,

Donna Karlin
Founder and Principal
A Better Perspective
http://www.abetterperspective.com/

ISSN 1913-6307

People think they know what they want until they’re asked.  Once they’re asked they can’t answer.  When someone asks you what it is you want, can you answer them or do you jump into what you don’t want?

And if you answer you don’t know what you want, is that really true or are you just afraid of articulating it because you fear the consequences (good or bad)?

Reality check

Are you fighting for what you personally believe in or for what others think you should fight for?

How many are in positions where they feel their personal values and ethics are being compromised and yet they stay silent because those around them tell them not to rock the boat?

That seems to be commonplace in many organizations these days.  Who does it serve?  Are you validating inappropriate behavior by not speaking up?  And bottom line is, will you beat yourself up later because you stayed silent and feel that inner tug of war every day you walk into work?

One of my mottos is “I will not give my personal power away to someone I least respect at that moment in time.”  If I did, I would be diminishing myself and my self worth and I will not give that up lightly or without a fight.

Is this you?

If the answer is yes, what are you going to do about it?

“How you choose to respond each moment to the movie of life determines how you see the next frame, and the next, and eventually how you feel when the movie ends.” - Doc Childre

How do you want to feel when the movie ends?

Last but not least…

As always this newsletter will be posted on http://www.PerspectivesInBrief.com, though pricing specials and program launches will only be available through this newsletter subscription.  Please feel free to share your comments, insights and perhaps a subject or two you’d like to open for discussion and we’ll look at it for future a future newsletter or blog post.  Our blog can be found at http://betterperspective.blogspot.com  

If you want deeper insight into human behavior, yours and others, then sign up for It’s All About You…and Others, at: http://www.itsallaboutyouandothers.com/intro.htm

So, I’ll leave you with this to reflect on:

“A reporter interviewing A.J. Muste, who during the Vietnam War stood in front of the White House night after night with a candle, one rainy night asked,”Mr. Muste, do you really think you are going to change the policies of this country by standing out here alone at night with a candle?” Muste replied, “Oh, I don’t do it to change the country, I do it so the country won’t change me.” - Andrea Ayvazian

Are you going to stand outside with a candle or, by your inactions, let the world you live in change you? 

With deepest respect,

Donna Karlin
Founder and Principal
A Better Perspective
http://www.abetterperspective.com

ISSN 1913-6307

Minkholes Defined

Years ago I worked with some of my colleagues on the concept of ‘Minkholes’.  To define Minkholes, they are fur lined rat holes. They feel really good while you’re sinking into them but you know they’re really bad for you.

When they’re no longer working and continue to not work, you have to replace them. What am I talking about? Old habits. Why in the world would you want to hang onto something that doesn’t work for you when you have a choice?  Ahh the ultimate of Minkholes… holding onto habits that not only don’t serve you but pull you back.

For most it’s a comfort zone issue. Once we replace the habits that are no longer self-serving with those that fit a future of our own design, we will no longer live our lives from a position of history or status quo.

Old habits are hard to change (I don’t much like the ‘break’ term).  The Minkhole here is there’s something very enticing about holding onto history.  Human nature is as such we tend to forget about all the bad stuff and only hold onto the good parts.  It’s called selective memory.  As my friend and colleague John Satta asks “Of all the ideas here, consider this: How much good could you accomplish just by stopping doing something bad?”

So How Can We Dig Ourselves Out?

Awareness.  Mindfulness.  It’s about being aware of the consequences of habits and if they serve you or not.  It’s being aware not only of your conscious thoughts but of your biases and how you label things in your life.  If the label is good or bad, you are filtering out all the possible good through one bad experience.  Let go of the label and you’ll be open to whatever comes your way, choosing to use it, set I aside or learn from it in some way.

We often operate from a position of automatic pilot.  As past experiences color our present, we place what’s unfolding into one category or another ‘good’, ‘bad’, ‘like’, dislike’ etc rather than something new in its own right and own time to experience and grow from.

Years ago when I was doing a workshop for Health Canada, at our lunch break I asked the group to find something in the cafeteria they had either never had before, and didn’t ever buy because they thought they wouldn’t like it or, something they had had in the past that they seem to remember they didn’t like but can’t remember why.  I wanted them to experience it again for the first time and share what that experience felt like.  Most came back absolutely surprised that what they had thought they hated they really enjoyed.  Their taste buds had matured over time or something was prepared differently and they actually liked what they had thought they hated!  All in all it challenged their paradigms.

What if we did this with other things in our lives?

It’s time to dig out of some of our Minkholes.

Last but not least…

As always this newsletter will be posted on http://www.PerspectivesInBrief.com, though pricing specials and program launches will only be available through this newsletter subscription.  Please feel free to share your comments, insights and perhaps a subject or two you’d like to open for discussion and we’ll look at it for future a future newsletter or blog post.  Our blog can be found at http://betterperspective.blogspot.com

If you want deeper insight into human behavior, yours and others, then sign up for It’s All About You…and Others, at: http://www.itsallaboutyouandothers.com/intro.htm

So I’ll leave you with these questions to reflect on:

Are you so focused on what worked in the past that you’re not paying attention to what’s happening right now?  How many opportunities might you have missed along the way because of that? And how many times will you make the wrong decisions before you stop and take stock of and change how you make those decisions in the first place?

I’d love to hear your answers on that. 

With deepest respect,

Donna Karlin
Founder and Principal
A Better Perspective
http://www.abetterperspective.com

ISSN 1913-6307

Assumptions and Expectations

I love that quote.  Sam Horn sent me that quote (a great one Sam) and although I don’t know where it originally came from, I thought I’d share it with you as it’s very true.  Assumptions and expectations; they both get people into trouble when they act on them.  One of the things I teach in my School of Shadow Coaching™ training is the question “Assumption or fact?”  Even when training masterful coaches, if I catch them making assumptions and call them on it, it changes the course of the conversation.  Coaches dialogue about everything.  We always look at various perspectives and perceptions and talk about all of them.  The ‘real world’ doesn’t necessarily follow suit.

The piece I love to look at, and I ask you to do the same, is when we see someone form an opinion based on an assumption and then they get stuck there.  Can dialogue remedy that?  Can two people discuss a decision or opinion that was based on assumption in a constructive, open way?  People often don’t like being challenged on their assumptions, however if they’re open to examining them, they can find themselves in a better ‘place’.  When they remain stubborn and dig themselves in deeper, often the only recourse is for the other person to walk away and leave it be. 

It’s All About Languaging and Meaning 

How many times have you asked a question to a group of people who walk away with totally different perspectives of what that question meant?  It’s amazing how many times that happens.  Assumptions are often made and without taking the time to clarify, the answer that comes back often blows you away as it had nothing whatsoever to do with your original question (or comment).  Clarification is key.  From a Coaching perspective, it’s wonderful to hear all sides of the coin, i.e. answers from all perspectives, but in the real world that’s often not what you need or want.  How can you work with that?

People assume you want something specific from them, even when there is no basis for those assumptions.  It’s all in their beliefs.  However because of that they often communicate from that basis unless you make it a safe environment for them to speak their piece, share their perspectives and not be judged by them and for them.

Truth or Consequences? 

Go back to the facts.  There is always the truth of the matter that’s based on factual data.  If you come back to that, then the discussion is no longer about one person or another; it’s about the information or fact.  It’s much easier to discuss something rather than someone, as it’s no longer personal.  When working with clients, staff, peers and colleagues, asking open ended questions is a perfect way to begin, such as “How did you view this?”  “What would it mean to you if—-?”  “What would it mean to the organization if—-?“  The dialogue that results from this can be amazing and illuminate any assumptions made as it becomes very clear where the other person is coming from.

Last but not least…  

As always this newsletter will be posted on http://www.PerspectivesInBrief.com, though pricing specials and program launches will only be available through this newsletter subscription.  Please feel free to share your comments, insights and perhaps a subject or two you’d like to open for discussion and we’ll look at it for future a future newsletter or blog post.  Our blog can be found at http://betterperspective.blogspot.com  

To sign up for our Self-Coaching program It’s All About You…and Others, visit here:

http://www.itsallaboutyouandothers.com/intro.htm

One More Thing

Our Enlightened Businesspreneur Bootcamp Program will launch late Spring / early Summer.  For more information go to http://www.enlightenedbusinesspreneur.com/ 

Something to think about…“Every issue, belief, attitude or assumption is precisely the issue that stands between you and your relationship to another human being” – Unknown 

With deepest respect,

Donna Karlin

Founder and Principal

A Better Perspective

http://www.abetterperspective.com